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| -rw-r--r-- | REPORTING-BUGS | 42 |
1 files changed, 41 insertions, 1 deletions
diff --git a/REPORTING-BUGS b/REPORTING-BUGS index c1f6e43f06f3..327b33b43d63 100644 --- a/REPORTING-BUGS +++ b/REPORTING-BUGS @@ -117,4 +117,44 @@ summary from [1.]>" for easy identification by the developers. [X.] Other notes, patches, fixes, workarounds: -Thank you +Follow up +========= + +Expectations for bug reporters +------------------------------ + +Linux kernel maintainers expect bug reporters to be able to follow up on +bug reports. That may include running new tests, applying patches, +recompiling your kernel, and/or re-triggering your bug. The most +frustrating thing for maintainers is for someone to report a bug, and then +never follow up on a request to try out a fix. + +That said, it's still useful for a kernel maintainer to know a bug exists +on a supported kernel, even if you can't follow up with retests. Follow +up reports, such as replying to the email thread with "I tried the latest +kernel and I can't reproduce my bug anymore" are also helpful, because +maintainers have to assume silence means things are still broken. + +Expectations for kernel maintainers +----------------------------------- + +Linux kernel maintainers are busy, overworked human beings. Some times +they may not be able to address your bug in a day, a week, or two weeks. +If they don't answer your email, they may be on vacation, or at a Linux +conference. Check the conference schedule at LWN.net for more info: + https://lwn.net/Calendar/ + +In general, kernel maintainers take 1 to 5 business days to respond to +bugs. The majority of kernel maintainers are employed to work on the +kernel, and they may not work on the weekends. Maintainers are scattered +around the world, and they may not work in your time zone. Unless you +have a high priority bug, please wait at least a week after the first bug +report before sending the maintainer a reminder email. + +The exceptions to this rule are regressions, kernel crashes, security holes, +or userspace breakage caused by new kernel behavior. Those bugs should be +addressed by the maintainers ASAP. If you suspect a maintainer is not +responding to these types of bugs in a timely manner (especially during a +merge window), escalate the bug to LKML and Linus Torvalds. + +Thank you! |